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Payment Policy

Nothing matters more to us than that you feel secure about your purchases.

We accept the following Payment Methods

1.Credit, Debit, Prepaid Card

If you wish to purchase any product, you will be asked to supply certain information relevant to your Purchase including but not limited to, credit or debit card number, expiration date, billing address, and shipping information.

You represent and warrant that: (i) you have the legal right to use any card(s) or other payment method(s) in connection with any Purchase and that (ii) the information you supply to us is true, correct and complete.

*When paying by card, you are charged a 6% Bank Fee.

Crypto Payments

We accept Crypto Payments to our wallets. Please use your Order ID as the payment reference. Your order will not be shipped until the funds have cleared in our account.

We reserve the right to refuse or cancel any order at any time for reasons including but not limited to: product availability, errors in the description or price of the product, error in your order details or other reasons.

In any case we will refund your money and proceed with order cancellation.

My Brooks shoes have changed my life

My Brooks shoes have changed my life after years of dealing with plantar fasciitis I could feel the difference as soon as I put them on; the cushioning absorbs impact like nothing I’ve ever worn before, and the arch support fits my feet perfectly.
What impresses me most:
After spending long days on my feet, there is no longer any pain.
My toes have space to breathe thanks to the wide toe box.
Features of stability maintain perfect alignment.
High-quality materials that are slow to decompose
None of the “comfort” shoes I’ve tried come close to matching Brooks’ comprehension of foot anatomy. For anyone who has foot problems, they are well worth the money; I’m getting a second pair as a backup

Sandra

New York,United States🇺🇸

I fully recommend

I need to get a new pair of running shoes because my physiotherapist told me my old ones weren’t helping with my over-pronation. Eva, who was very knowledgeable, easy to talk to, and really wanted to help me find the right shoe, made the experience so great. I fully recommend.

Paul

Dorset,United Kingdom🇬🇧

The pair I wear the most

I took a chance on the On Cloudmonster and holy comfort—these shoes are just as good as everyone says they are The CloudTec cushioning makes every step feel bouncy and supported, whether I’m doing errands or working out at the gym. The huge padding isn’t just for show; it has made my regular walks so much more fun. Cartomy makes it easy to purchase these popular sneakers without the huge price increase. The pair I wear the most

Teressa

Porto,Portugal🇵🇹

Smooth Exchange – Great Customer Support!

I received my shoes from Cartomy, but they were a little tight due to a sizing conversion mistake on my part. I contacted customer support, and the exchange process was super easy — no extra effort required on my side.
They handled everything quickly and professionally, and I got the right size without any stress.

Mistakes happen, but how a company responds says everything.Cartomy earns 5 stars for great service and support!

Tina

Roseville,Australia🇦🇺

I already told everyone in my running club to get these shoes

I recently raced my fastest 10K while wearing the Nike Zoom Fly 6 sneakers. These shoes are really great for dedicated runners and Cartomy really came through. They had real Nike performance for 40% off the standard price, which was a great value. The sneakers came in twelve days and were well preserved in double-box packaging. Like my other Nike running shoes, they fit true to size. There are a few things that make these shoes stand out. The cushioning is soft but sensitive, so your feet won’t get tired even after 15 kilometers. Cartomy showed that you don’t have to pay too much for high-quality running gear. I already told everyone in my running club to get these shoes.

James

Amsterdan,Netherlands🇳🇱

If you want a pair, do not hesitate to order with confidence

I am delighted with my yellow Onitsuka Tigers. I found my dream pair at an amazing 30% discount. The ordering process was straightforward and my package arrived at my doorstep in just 9 days. I am obsessed because the color is stunning & even more vibrant in person than online. The fit is perfect, true to size with incredible comfort. It was an unbeatable deal for this iconic design. The delivery was faster than expected for a specialty item. I had been searching everywhere for these shoes and Cartomy provided flawless service. The shoes are authentic, fresh out of the box, and worth every penny. If you want a pair, do not hesitate to order with confidence. It was a 10/10 experience.

Hanna

London,United Kingdom🇬🇧

Highly recommended

I ordered the Hoka Bondi 9 in green from Cartomy and I’m extremely happy with the purchase. The design is amazing, very sleek and eye-catching, and the fit is excellent — super comfortable for all-day wear.
Delivery took just 9 days, and the shoes arrived in perfect condition, well-packaged and 100% authentic.
This is my first pair of Hokas, and I’m genuinely impressed.Highly recommended — both for the shoes and the great service from Cartomy!

Mols

Stockholm,Sweden🇸🇪

I adore my brand-new Premiata footwear

I adore my brand-new Premiata footwear. The quality is outstanding & they reached me swiftly. Upon opening the container I witnessed the skillful craftsmanship. For handcrafted high-end shoes the delivery duration of merely 12 days is remarkable. Premiata shoes surpass other designer footwear I’ve worn. My feet appear and feel fantastic due to their incredible attention to detail. Since they justify the cost I will undoubtedly acquire additional pairs. You won’t lament spending on Premiata’s craftsmanship so if undecided make the purchase. It was a flawless five-star experience.

Mary

Stockholm,Sweden🇸🇪

It was an amazing experience

Cartomy gave me a pair of Puma Deviate Nitro 3 walking shoes. It was an amazing experience. It took 12 days for the shoes to arrive. They looked even better than anticipated and were beautifully packaged. They are sincere and the quality is excellent. It also fits very well. I received prompt assistance from customer service for all of my inquiries. I will definitely return because of the excellent service and high-quality products. Anyone looking for authentic sneakers at affordable prices with dependable delivery should definitely check this out.

Gianni

Milan,Italy🇮🇹

The customer service was excellent

My order was delayed during shipping however the customer service was excellent. They provided a full refund without any issues. Even though I did not get to try their beautiful shoes – I have heard great things about their quality – this experience proved to me that Cartomy truly cares about its customers.

Barcelona,Spain🇪🇸

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